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- Royal Palace Of Madrid
- Prado Museum Tickets
- Madrid Flamenco Show Tickets
- Parque Warner Madrid
- Legends Football
- Santiago Bernabeu Tours
- Reina Sofia Museum
- Thyssen-Bornemisza Museum
- Parque De Atracciones Madrid
- Liria Palace
- Wax Museum Madrid
- Cívitas Metropolitano Stadium Tours
- Museum of Illusions Madrid
- El Escorial Madrid
- Royal Palace Of Aranjuez
- Royal Palace of La Granja of San Ildefonso
- Atlantis Aquarium Madrid
- Ikono
Madrid Tours | Unveiling the Wonders of Spain's Capital
Select your experience
Routes
Timeline
Map
1
Neptuno
Get direction
2 attractions
Nearby things to do
Neptuno Fountain
3 min walk
Museo Nacional del Prado
2 min walk
3
Serrano
Get direction
2 attractions
Nearby things to do
Calle Serrano
3 min walk
Museo Lázaro Galdiano
5 min walk
4
Plaza de Colón
Get direction
2 attractions
Nearby things to do
Plaza de Colón
3 min walk
National Archaeological Museum
3 min walk
5
Plaza de Cibeles
Get direction
2 attractions
Nearby things to do
Plaza de Cibeles
Palacio de Cibeles
4 min walk
6
Gran Via 16
Get direction
2 attractions
Nearby things to do
Gran Via
3 min walk
Telefónica Building
1 min walk
7
Gran Via 32
Get direction
2 attractions
Nearby things to do
Plaza de España
7 min walk
Teatro Real
15 min walk
9
Plaza de España / Hotel Riu
Get direction
2 attractions
Nearby things to do
Royal Palace of Madrid
4 min walk
Plaza de España
4 min walk
10
Templo de Debod
Get direction
2 attractions
Nearby things to do
Temple of Debod
6 min walk
Faro de Moncloa
11 min walk
11
Madrid Rio / Principe Pio
Get direction
2 attractions
Nearby things to do
Madrid Rio
5 min walk
Estación de Príncipe Pío
5 min walk
12
Colegiata
Get direction
2 attractions
Nearby things to do
Church of San Isidro
2 min walk
Mercado de San Miguel
4 min walk
13
Calle Atocha
Get direction
2 attractions
Nearby things to do
Atocha Station
4 min walk
Reina Sofía Museum
1 min walk
- Immerse yourself in Madrid's vibrant culture and fascinating history with the 24/48-hour hop-on hop-off tour.
- Get on and off at any of the 11 stops on the Blue Route, with buses arriving every 30 minutes.
- As you journey through the city, enjoy entertaining and informative commentary in both English and Spanish from your live guide.
- Upgrade for a panoramic day tour of Madrid, catching all the top sights in one single loop of 90 minutes to catch the city’s highlights in a flash.
- Marvel at famous landmarks such as the Royal Palace of Madrid, Prado Museum, and Parque Warner Madrid.
- Immerse yourself in Madrid's vibrant culture and fascinating history with the 24/48-hour hop-on hop-off tour.
- Get on and off at any of the 11 stops on the Blue Route, with buses arriving every 30 minutes.
- As you journey through the city, enjoy entertaining and informative commentary in both English and Spanish from your live guide.
- Upgrade for a panoramic day tour of Madrid, catching all the top sights in one single loop of 90 minutes to catch the city’s highlights in a flash.
- Marvel at famous landmarks such as the Royal Palace of Madrid, Prado Museum, and Parque Warner Madrid.
Inclusions
- 24/48-hour unlimited hop-on hop-off tour
- Access to Blue Route
- Panoramic day tour (based on option selected)
- English and Spanish-speaking guide
- Complimentary headphones
- Mobile app with a detailed map and live bus tracking
Please click here for detailed HOHO route maps and boarding points.
You can join a tour at any stop and hop on and off for the duration of your ticket.
Blue Route
- First bus: 9:30am from stop #1 (Neptune Fountain)
- Last bus: 7:30pm from stop #1 (Neptune Fountain)
- Frequency: every 30 mins
- Popular stops: Templo of Debod, Plaza de España/Hotel Riu, Retiro
- Tip: From Plaza Mayor, explore one of the trendiest lanes in Madrid, Calle Cava Baja, known for its winding cobble-lined paths and classic tapas joints.
- Keep in mind luggage, food & beverages, smoking, and vaping are not allowed on this experience. Pack wisely!
- The buses are not accessible by wheelchair and pram/strollers.
- Your guide dogs are welcome on the buses.
- Feel free to bring your furry friends on a leash, in a basket, or muzzled, but make sure they don't take up a seat that could be used by another guest.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
How do we collect reviews?
Snapshots from our guests
4.4
363 ratings
217
122
5
7
12
What our guests say
Nicole
Nov 2024Verified booking
the guide Juan on our bus was very good, knowledgeable, and entertaining. He spoke really good english and his spanish was easy to understand for a foreigner like me. The thicket purchase on line was very easy and the various pick-up /drop-off points were often and easy to find.
Bambi
Jul 2024Verified booking
Friendly staff, predictable schedule, WiFi on the bus was extremely helpful (I'm out of town). Would've liked more than a second passing the Palace, but understand that traffic was moving. Thank you!
Chris
Jun 2024Verified booking
We took the same tour twice. The 2nd bus took a different route and we weren't able to hop off at the stop we wanted. Disappointing
Carsten
Jun 2024Verified booking
The bus tour was very nicely accompanied by information and anecdotes from the tour guide Naomi in Spanish and English
View original review in German
Mary
May 2024Verified booking
The hop on hop off bus tour guides, Lion and Jocelyn, were excellent. Both were entertaining, and both knowledgeable of the history of Madrid/Spain.
Dr
May 2024Verified booking
Ticketing was easy. Why not use the same booking Q code when getting on/off instead of the paper ticket which can get lost? The speakers were all good - wish it wasn't so loud though. And I would have loved more history and info
Ken
May 2024Verified booking
Ticketing experience was just fine but the absolute highlight of the tour was Emilio Gonzalez. What a blast he is!! Very knowledgeable, great delivery and so much fun too. If I was an opposition company, I would be chasing him bigtime, so be careful Big Bus Company, he's too good to lose.
MIGUEL
Dec 2024Verified booking
To be improved. The sound system ..... Also the guides should give more detailed explanations.
View original review in Spanish
JACKELINE
Nov 2024Verified booking
Buying tickets on the website was very practical. It's worth getting the 24-hour ticket and using it on the first day.
View original review in Portuguese
Frizzarin
Nov 2024Verified booking
Punctuality in meeting schedules. Professionalism and competence of all staff.
View original review in Italian
TERENCE
Oct 2024Verified booking
Very interesting ,easy access
Beate
Oct 2024Verified booking
Very interesting and informative, we felt very comfortable. Especially paolo and L...
View original review in German
Ludmila
Sep 2024Verified booking
Great experience and great information
Evaldo
Sep 2024Verified booking
Good experience visiting the main sites and a competent guide
View original review in Portuguese
Carlos
Aug 2024Verified booking
A good way to get to know the city you're visiting!!! Enjoyable tour!!!
View original review in Portuguese
MARIA
Aug 2024Verified booking
Very good experience, despite the heat. Also the guide Rafa very clear explanations and friendly.
View original review in Spanish
Alessandra
Dec 2024Verified booking
Dagmar
Dec 2024Verified booking
ELISA
Dec 2024Verified booking
Anzhelika
Dec 2024Verified booking
Anja-Michaela
Oct 2024Verified booking
Stavroula
Oct 2024Verified booking
Linda
Oct 2024Verified booking
Paul
Oct 2024Verified booking
Bette
Sep 2024Verified booking
Routes
Timeline
Map
1
Museo del Prado
Get direction
2 attractions
Nearby things to do
Neptuno Fountain
3 min walk
Museo Nacional del Prado
2 min walk
2
Puerta de Alcalá
Get direction
2 attractions
Nearby things to do
El Retiro Park
10 min walk
Puerta de Alcalá
3
Barrio de Salamanca
Get direction
2 attractions
Nearby things to do
Calle Serrano
3 min walk
Museo Lázaro Galdiano
5 min walk
4
Plaza de Colón
Get direction
2 attractions
Nearby things to do
Plaza de Colón
3 min walk
National Archaeological Museum
3 min walk
5
Plaza de Cibeles
Get direction
2 attractions
Nearby things to do
Plaza de Cibeles
Palacio de Cibeles
4 min walk
6
Gran Via 14
Get direction
2 attractions
Nearby things to do
Gran Via
4 min walk
Telefónica Building
1 min walk
7
Gran Via 32
Get direction
2 attractions
Nearby things to do
Plaza de España
7 min walk
Teatro Real
15 min walk
9
Plaza de España
Get direction
2 attractions
Nearby things to do
Royal Palace of Madrid
4 min walk
Plaza de España
3 min walk
10
Templo de Debod
Get direction
2 attractions
Nearby things to do
Temple of Debod
6 min walk
Faro de Moncloa
11 min walk
11
Puerta de San Vicente
Get direction
2 attractions
Nearby things to do
Madrid Rio
5 min walk
Estación de Príncipe Pío
5 min walk
12
Puerta de Toledo
Get direction
2 attractions
Nearby things to do
Puerta de Toledo
3 min walk
Basilica of San Francisco el Grande
1 min walk
13
Gran Via de San Francisco 8
Get direction
1 attractions
Nearby things to do
Gran Via de San Francisco
2 min walk
14
Colegiata - Mayor
Get direction
2 attractions
Nearby things to do
Church of San Isidro
2 min walk
Mercado de San Miguel
4 min walk
15
Atocha 116
Get direction
2 attractions
Nearby things to do
Atocha Station
4 min walk
Reina Sofía Museum
1 min walk
1
Plaza Neptuno
Get direction
2 attractions
Nearby things to do
Neptuno Fountain
1 min walk
Museo Nacional del Prado
2 min walk
2
Plaza de Cibeles
Get direction
2 attractions
Nearby things to do
Plaza de Cibeles
3 min walk
Palacio de Cibeles
6 min walk
3
Plaza de Colón
Get direction
2 attractions
Nearby things to do
Plaza de Colón
3 min walk
National Archaeological Museum
3 min walk
4
Museo de Esculturas
Get direction
2 attractions
Nearby things to do
Museo de Esculturas al Aire Libre
3 min walk
Plaza de Castilla
10 min walk
5
Museo de Ciencias Naturales
Get direction
1 attractions
Nearby things to do
Museo Nacional de Ciencias Naturales
4 min walk
6
Nuevos Ministerios
Get direction
2 attractions
Nearby things to do
Nuevos Ministerios Complex
5 min walk
Museo Tiflológico
7 min walk
7
Santiago Bernabéu
Get direction
1 attractions
Nearby things to do
Santiago Bernabéu Stadium
3 min walk
8
Consejo Superior de Investigaciones Científicas
Get direction
1 attractions
Nearby things to do
Monumento a las Víctimas del 11M
19 min walk
9
Museo Lázaro Galdiano
Get direction
2 attractions
Nearby things to do
Museo Lázaro Galdiano
2 min walk
Iglesia de San Francisco de Borja
12
Museo Arqueológico
Get direction
2 attractions
Nearby things to do
Museo Arqueológico Nacional
3 min walk
Biblioteca Nacional de España
3 min walk
1
Museo del Prado
Get direction
2 attractions
Nearby things to do
Neptuno Fountain
3 min walk
Museo Nacional del Prado
2 min walk
2
Puerta de Alcalá
Get direction
2 attractions
Nearby things to do
El Retiro Park
10 min walk
Puerta de Alcalá
3
Barrio de Salamanca
Get direction
2 attractions
Nearby things to do
Calle Serrano
3 min walk
Museo Lázaro Galdiano
5 min walk
4
Plaza de Colón
Get direction
2 attractions
Nearby things to do
Plaza de Colón
3 min walk
National Archaeological Museum
3 min walk
5
Plaza de Cibeles
Get direction
2 attractions
Nearby things to do
Plaza de Cibeles
Palacio de Cibeles
4 min walk
6
Gran Via 14
Get direction
2 attractions
Nearby things to do
Gran Via
4 min walk
Telefónica Building
1 min walk
7
Gran Via 32
Get direction
2 attractions
Nearby things to do
Plaza de España
7 min walk
Teatro Real
15 min walk
9
Plaza de España
Get direction
2 attractions
Nearby things to do
Royal Palace of Madrid
4 min walk
Plaza de España
3 min walk
10
Princesa esquina Alberto Aguilera
Get direction
1 attractions
Nearby things to do
Calle de la Princesa
2 min walk
12
Teleférico
Get direction
2 attractions
Nearby things to do
Casa de Campo
13 min walk
Parque de Atracciones
11 min walk
13
Templo de Debod
Get direction
2 attractions
Nearby things to do
Temple of Debod
6 min walk
Faro de Moncloa
11 min walk
14
Puerta de San Vicente
Get direction
2 attractions
Nearby things to do
Madrid Rio
5 min walk
Estación de Príncipe Pío
5 min walk
17
Puente de Toledo
Get direction
2 attractions
Nearby things to do
Puente de Toledo
5 min walk
Matadero Madrid
9 min walk
18
Puerta de Toledo
Get direction
2 attractions
Nearby things to do
Puerta de Toledo
3 min walk
Basilica of San Francisco el Grande
1 min walk
19
Gran Via de San Francisco 8
Get direction
1 attractions
Nearby things to do
Gran Via de San Francisco
2 min walk
20
Colegiata - Mayor
Get direction
2 attractions
Nearby things to do
Church of San Isidro
2 min walk
Mercado de San Miguel
4 min walk
21
Atocha 116
Get direction
2 attractions
Nearby things to do
Atocha Station
4 min walk
Reina Sofía Museum
1 min walk
1
Plaza Neptuno
Get direction
2 attractions
Nearby things to do
Neptuno Fountain
1 min walk
Museo Nacional del Prado
2 min walk
2
Plaza de Cibeles
Get direction
2 attractions
Nearby things to do
Plaza de Cibeles
3 min walk
Palacio de Cibeles
6 min walk
3
Plaza de Colón
Get direction
2 attractions
Nearby things to do
Plaza de Colón
3 min walk
National Archaeological Museum
3 min walk
4
Museo de Esculturas
Get direction
2 attractions
Nearby things to do
Museo de Esculturas al Aire Libre
3 min walk
Plaza de Castilla
10 min walk
5
Museo de Ciencias Naturales
Get direction
1 attractions
Nearby things to do
Museo Nacional de Ciencias Naturales
4 min walk
6
Nuevos Ministerios
Get direction
2 attractions
Nearby things to do
Nuevos Ministerios Complex
5 min walk
Museo Tiflológico
7 min walk
9
Santiago Bernabéu
Get direction
1 attractions
Nearby things to do
Santiago Bernabéu Stadium
1 min walk
10
Consejo Superior de Investigaciones Científicas
Get direction
1 attractions
Nearby things to do
Monumento a las Víctimas del 11M
19 min walk
11
Museo Lázaro Galdiano
Get direction
2 attractions
Nearby things to do
Museo Lázaro Galdiano
2 min walk
Iglesia de San Francisco de Borja
14
Ventas Plaza de Toros
Get direction
1 attractions
Nearby things to do
Plaza de Toros de Las Ventas
5 min walk
15
Goya Palacio de Deportes
Get direction
1 attractions
Nearby things to do
WiZink Center (Palacio de Deportes)
3 min walk
17
Casón del Buen Retiro
Get direction
1 attractions
Nearby things to do
Casón del Buen Retiro
3 min walk
18
Atocha-Glorieta Emperador Carlos V
Get direction
1 attractions
Nearby things to do
Plaza del Emperador Carlos V
1 min walk
- Plan your Madrid trip with ease using this 24/48-hour hop-on hop-off pass, giving you the freedom to explore at your own pace.
- Hop on a bus every 10-15 mins and zip across 4 routes, visiting royal palaces, iconic museums, and towering landmarks.
- Follow a local expert on the free walking tour and stroll through iconic spots such as Prado Museum, Reina Sofía, and Thyssen-Bornemisza Museum.
- Stay connected with free Wi-Fi, enjoy commentary in 14 languages, and soak up the sights from the open-top deck for a hassle-free experience.
- Dive into a world of history and art at hot spots like the Reina Sofia Museum, Temple of Debod, Prado Museum, and more.
- Plan your Madrid trip with ease using this 24/48-hour hop-on hop-off pass, giving you the freedom to explore at your own pace.
- Hop on a bus every 10-15 mins and zip across 4 routes, visiting royal palaces, iconic museums, and towering landmarks.
- Follow a local expert on the free walking tour and stroll through iconic spots such as Prado Museum, Reina Sofía, and Thyssen-Bornemisza Museum.
- Stay connected with free Wi-Fi, enjoy commentary in 14 languages, and soak up the sights from the open-top deck for a hassle-free experience.
- Dive into a world of history and art at hot spots like the Reina Sofia Museum, Temple of Debod, Prado Museum, and more.
Inclusions
- 24/48-hour unlimited hop-on hop-off tour
- Access to 4 routes: Historic Madrid, Historic Madrid Extended, Modern Madrid, Modern Madrid Extended
- 2-hour guided walking tours in English and Spanish
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese
- Children's special channels in English and Spanish
- Free Wi-Fi onboard
- Mobile app with a detailed map and live bus tracking
Exclusions
- Entry tickets to attractions
Please click here for detailed route maps and boarding points.
You can join a tour at any stop and hop on and off for the duration of your ticket.
Historic Madrid
- First bus: 9am from Prado Museum
- Last bus: 10pm from Prado Museum
- Frequency: every 10-15 mins
- Popular stops: Templo of Debod, Saint Vincent Gate, Gran Via
Historic Madrid Extended
- First bus: 10:05am from Prado Museum (10:10am in Winter)
- Last bus: 6:05pm from Prado Museum (2:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Prado Museum, Alcalá Gate, Segovia Bridge
Modern Madrid
- First bus: 9am from Neptune Square
- Last bus: 10pm from Neptune Square
- Frequency: every 10-15 mins
- Popular stops: Cibeles Square, National Museum of Natural Sciences, National Archaeological Museum
Modern Madrid Extended
- First bus: 12:15am from Neptune Square (12:30pm in Winter)
- Last bus: 4:05pm from Neptune Square (4:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Santiago Bernabéu Stadium, Spanish National Research Council, Lázaro Galdiano Museum
Walking tours
- Departs at 11am from city center
- Duration: 2 hours
- Tip: History and art enthusiasts, make a quick stop at the Prado Museum, housing an impressive collection of masterpieces from artists like Velázquez, Goya, and El Greco.
- Keep in mind large suitcases or packages are not allowed on this experience. Pack wisely!
- The buses are wheelchair accessible. However, only 1 wheelchair is allowed per bus.
- Ramps are available for easy access.
- On the days when the tours are canceled, due to traffic interruptions, passengers will be informed through notices at bus stops.
- Small animals in kennels or carriers are welcome onboard.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
How do we collect reviews?
Snapshots from our guests
4.0
2.3K ratings
1.1K
609
219
176
176
What our guests say
Plamen
Dec 2024Verified booking
The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.
This review is translated. Show original review.
Zeniah
Dec 2024Verified booking
There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.
Marites
Nov 2024Verified booking
Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration
Sjoerd
Nov 2024Verified booking
It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.
Martin
Nov 2024Verified booking
Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.
View original review in Dutch
Nathan
Nov 2024Verified booking
Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.
Nahor
Nov 2024Verified booking
Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.
View original review in Portuguese
Fiona
Nov 2024Verified booking
Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.
Mrs
Oct 2024Verified booking
The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.
Jose
Oct 2024Verified booking
The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.
View original review in Spanish
Galdino
Oct 2024Verified booking
Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.
View original review in Spanish
Ann
Oct 2024Verified booking
Great way to get our bearing, we stayed on for full loop decided which stop suited us then got on and off accordingly Very helpful and pleasant. Such good value
Wang
Oct 2024Verified booking
Personnel provided excellent service but when they will be named bus stops in English also, will be better. Additionally, I would like to recommend make some tour bus stops more visible from the distance, espesially on the Green Line.
Octavio
Oct 2024Verified booking
THEY NEVER INFORMED THAT DUE TO THE PROXIMITY OF THE HOLIDAYS, ROADS WOULD BE CLOSED AND THEY WOULD NOT COMPLY WITH SCHEDULES, FREQUENCIES OR STOPS TO TAKE THE BUS. I WILL RECOMMEND FUTURE TRAVELERS NOT TO USE THEIR SERVICES.
View original review in Spanish
Lisa
Oct 2024Verified booking
We love the hop-on hop-off feature to see whatever we want and get back on the bus anytime. Purchase tickets was easy online on my cell phone. I highly recommend it if you're trying to get familiar with a new city. After our visit on the bus, we went back and revisited places more in depth. I highly recommend they hop on hop off bus experience
Berthold
Oct 2024Verified booking
The buses were quite punctual despite the traffic. Staff were nice, spoke very good English and were helpful. The app for the bus overview was very helpful.
View original review in German
James
Oct 2024Verified booking
Being able to see round the whole city with a good view and a commentary. There was a bit too much info about architects for our taste, when what buildings were and how old they were and how different pats of the city evolved would have been more interesting to us
María
Sep 2024Verified booking
I loved it. The guide was excellent, you can tell that she has a great command of all the information that she gives us and in a very dynamic way.
View original review in Spanish
Lini
Sep 2024Verified booking
I loved the experience of being able to get off and get to know the sights better, then continue on the route. It was very easy and very worthwhile!
View original review in Portuguese
Stuart
Sep 2024Verified booking
Great venue and loved the palace tour. All signs were in both Spanish and English and the audio guides were worth the small additional charge. An amazing place to see and learn about. Bus tour was ok, although a number of headphone ports on some of the buses weren't working so no commentary. Got us where we needed and enjoyed seeing the city that way.
Dorothy
Sep 2024Verified booking
It was good to tour the city, my husband and I ended up sharing a headset. Got quite frustrated at the facts, ie monument to xx designed by xx built in xx There was nothing personal in the presentation at all
Raimundo
Sep 2024Verified booking
Everything was fine. Except that I was charged twice. I have claimed the refund to Julia by email, but she has not yet replied or refunded the amount of 36 €.
View original review in Spanish
Karen
Sep 2024Verified booking
Royal palace was truly amazing and beautiful. The hip on hop off was informative and provides a good overview of Madrid
Mireille
Sep 2024Verified booking
+ easy and nice to explore the city on the bus - sometimes we waited more than 30min for the next bus. (At stop 15/16) - we saw more than twice 2 busses right at eachother.
Milena
Sep 2024Verified booking
The audio guide to ancient Madrid was ''poor,'' the recorded text was not complete, definitely in need of updating.More information could have been given about the monuments , history and the city.
View original review in Italian
Madrid's Christmas season is calling complete with frequent bus departures.
- Hey, want to see Madrid like never before? See hotspots dressed up in their Christmas best on a 50-min non-stop tour – talk about a gorgeous light show.
- These special holiday tours run as frequently as every 10-20 mins, so show up whenever you're ready and catch the festive vibes on your own schedule.
- Guess what? Santa's helper is coming along as your guide in an open-top bus and they'll entertain you with fun Christmas stories in English and Spanish.
- Wait till you see the iconic streets of Paseo del Prado and Calle de Alcalá, dazzling with Christmas lights – it's like watching a holiday movie.
Madrid's Christmas season is calling complete with frequent bus departures.
- Hey, want to see Madrid like never before? See hotspots dressed up in their Christmas best on a 50-min non-stop tour – talk about a gorgeous light show.
- These special holiday tours run as frequently as every 10-20 mins, so show up whenever you're ready and catch the festive vibes on your own schedule.
- Guess what? Santa's helper is coming along as your guide in an open-top bus and they'll entertain you with fun Christmas stories in English and Spanish.
- Wait till you see the iconic streets of Paseo del Prado and Calle de Alcalá, dazzling with Christmas lights – it's like watching a holiday movie.
Inclusions
- 50-min non-stop Christmas bus tour
- English & Spanish-speaking expert guide
Exclusions
- Hop-on hop-off service
Navibus tour (From Nov 29 to Jan 6)
- First bus: 6pm from Av. De Menendez Pelayo 11
- Last bus: 10pm from Av. De Menendez Pelayo 11
- Frequency: Every 10-20 mins
- Duration: 50 mins
- Due to operator restrictions, pets cannot tag along for this experience.
- The buses are not accessible by wheelchair and pram/strollers.
- Your guide dogs are welcome at the venue.
- Children up to 2 years of age must travel on their caregiver's lap.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
History lovers, unlock royal secrets with expert insights in the language you choose.
- Spend less time in lines and more time learning about the Spanish Monarchy on this expert-guided Royal Palace tour.
- Explore the rare Stradivarius instruments tucked away in the palace, open only to those on a guided tour!
- Find out about the secret passages and hidden compartments with a guide who speaks your preferred language — English, Spanish, French, or Italian.
- Gasp at the throne lounge, the royal chapel, and the awe-inspiring Gasparini Room, intricately handcrafted over 55 years in Rococo style.
- Wander through the Hall of Mirrors, where opulent chandeliers and gilded mirrors reflect centuries of historic ceremonies and rituals.
History lovers, unlock royal secrets with expert insights in the language you choose.
- Spend less time in lines and more time learning about the Spanish Monarchy on this expert-guided Royal Palace tour.
- Explore the rare Stradivarius instruments tucked away in the palace, open only to those on a guided tour!
- Find out about the secret passages and hidden compartments with a guide who speaks your preferred language — English, Spanish, French, or Italian.
- Gasp at the throne lounge, the royal chapel, and the awe-inspiring Gasparini Room, intricately handcrafted over 55 years in Rococo style.
- Wander through the Hall of Mirrors, where opulent chandeliers and gilded mirrors reflect centuries of historic ceremonies and rituals.
Inclusions
- Guided tour of the Royal Palace of Madrid with skip-the-line entry
- Expert English and Spanish bilingual guide (as per option selected)
- Expert English, Spanish, French, or Italian-speaking guide (as per option selected)
Exclusions
- Access to the Royal Kitchen
- Access to the Royal Collection Gallery
- Tip: Keep an eye out for the double bass by Nicolò Amati, one of the best builders of stringed instruments.
- Keep your camera tucked away – photography and videography is strictly not allowed. Mobile phones must remain on silent mode.
- Keep in mind food & beverages are not allowed in the venue. Pack wisely!
- This experience is wheelchair and pram/stroller accessible.
- These tickets can't be cancelled or rescheduled.
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Margarida
Dec 2024Verified booking
I already knew the Palace from the outside, but the inside is incredible. Our guide Alexandra was very friendly and explained everything very well. I recommend it.
View original review in Portuguese
Ashna
Dec 2024Verified booking
The palace itself was beautiful however the guide lacked enthusiam and did not ensure the tour was engaging and interactive. We sometimes had trouble hearing her with the mic and there was alot of background noise.
Gorka
Dec 2024Verified booking
It was a great experience. It started with the visit to the Royal Palace. The explanations of Marta, our guide, were very good and appropriate. Her knowledge of the history of the palace and Spanish royalty made the visit to the palace easy. The Royal Palace is well worth a visit. We continued our tour through the streets of Madrid to get to know the Madrid of the Hapsburgs and other peculiarities of the town until we reached the Prado Museum. We visited its most important rooms focusing on the work of El Greco, Velázquez and Goya among other painters. Marta's explanations and comments helped us to understand much better the magnificent works of these geniuses. All in all a very pleasant day and highly recommended.
View original review in Spanish
Frank
Dec 2024Verified booking
The tour was amazing as our guide was knowledgeable and pleasant to be around. Thank you for all of the information we got really lucky and saw some of the changing of the guard as it was Wednesday. The ticketing process was easy as well.
Maria
Dec 2024Verified booking
The guide could have been more interesting from a historical point of view. At the agreed location. 15 minutes before the tour, the guide wasn't there. I had to call. The meeting point was changed without any warning
View original review in Portuguese
MASSA
Nov 2024Verified booking
We easily passed the long line at the entrance. The guide was knowledgeable and gave a fine content-rich explanation of the visit. Just unfortunate that there was some confusion about the meeting point and that the guide showed up late.
View original review in Dutch
Thomas
Nov 2024Verified booking
Our guide made the palace entry easyand the tour itself interesting, more than a self guided visit would have been. Thanks!
Robert
Nov 2024Verified booking
Dani was our guide and he was knowledgeable, spoke clear English and added a little bit of humour to the tour. Well worth doing!
Dawn
Nov 2024Verified booking
My guide Enrique was friendly and knowledgeable. I absolutely enjoyed my tour of the Royal Palace of Madrid. Would definitely recommend.
Robert
Nov 2024Verified booking
Our guide Patricia was simply amazing. Her knowledge of the history of the palace, as well as her in depth explanations of the paintings in the Prado was truly enlightening. Igor both a history, and art history lesson in one day.
Veronique
Nov 2024Verified booking
We booked the last minute tour and we're glad we did. The welcome was very good. Then our guide Patricia took us on an interesting tour of the Palace. Patricia is very kind, spoke clearly. We were very satisfied with the tour and the duration was perfect, not too short and not too long. We will gladly use Naturanda's services on future occasions.
View original review in French
Debora
Nov 2024Verified booking
We had a very good guide, She made the experience one of the best we could ever had :) the royal palace is such an interesting piece of history, you cannot said you visited madrid without seeing It!
Fabio
Nov 2024Verified booking
Javier was a very good guide, taking us from the opera house to the royal palace pulling out continuous anecdotes and stories.
View original review in Italian
Clarisse
Nov 2024Verified booking
The guide was very kind and helpful. The tour went very well. Despite the number of people, everything went well.
View original review in French
Michelle
Nov 2024Verified booking
Of course the palace was absolutely amazing. I took a tour which I'm glad I did so I was able to hear a lot of the history about the palace in the rooms and the royal family. The tour was very well organized. I would highly recommend visiting the palace and Learning about history of Spain
Tracy
Nov 2024Verified booking
I've done a lot of similar guided tours. This was easily the best. Patricia was fantastic. Amazingly knowledgeable and articulate.
Rita
Oct 2024Verified booking
Well organized program. It was a busy time, there were lot of people, without guide it would be very chaotic. Juan is a very kind and cool guy, who shared lot of interesting information both in English and Spanish as well. Highly recommended.
Jana
Oct 2024Verified booking
The tour Guide Marta was excellent. Thanks to her entertinig approach to history matters we had really great experience. Skip-the-line saved us a lots of time.
Hazel
Oct 2024Verified booking
We took the Madrid palace guided tour with Maria. She was very knowledgeable and had a warm friendly manner. I would definitely recommend the tour and felt we got so much more out of it then if we had visited alone.
LUIS
Oct 2024Verified booking
The experience was good on the part of the guide, but I have put only good, because it seemed to me that it has some organizational flaws, I do not know if the palace psrte (too much junte, I think you had to limit the capacity in hours) and if reported without queues had to respect it.
View original review in Spanish
RICARDO
Oct 2024Verified booking
Excellent visit, the guide waited for us punctually at the indicated place and was very clear in his explanations. Very good tour.
View original review in Spanish
Maisa
Oct 2024Verified booking
I'm Brazilian and although the tour was in Spanish, the guide spoke slowly and gave clear explanations, showing knowledge. I recommend it!
View original review in Portuguese
Ellen
Oct 2024Verified booking
I had no idea that the Palace was so large and well preserved. The tour guide was extremely well informed and we really enjoyed the tour.
Maram
Oct 2024Verified booking
Love the tour and totally recommend it! Also the tour guide was so very knowledgeable and also very friendly and funny! (I forgot her name but she's the one with red hair!)
Ying
Oct 2024Verified booking
I want to thank our guide, Herman, a German a lot for his great work of showing us around in the royal palace for two hours, knowledgeable in royal history, humorous, down to earth, and considerate to his clients. Thank him a lot for informing me about the Spanish history of the royal family .
A guided tour for insider insights into Real Madrid’s home turf!
- Sign up for an in-depth tour of Real Madrid's home turf, led by a guide who's an expert on all things football. Choose from English and Spanish options.
- Wander the skywalk, peek into the control room, sit in the audience stands, and visit the locker rooms where Kaka rubbed shoulders with Pepé.
- Celebrate Real Madrid’s legacy with a collection of Ballon d'Ors, and interactive match exhibits. Don’t miss the signed merch at the official store!
- Rally your Real Madrid squad for a private tour upgrade. Enjoy a personalized tour and the full attention of a guide who speaks your language.
A guided tour for insider insights into Real Madrid’s home turf!
- Sign up for an in-depth tour of Real Madrid's home turf, led by a guide who's an expert on all things football. Choose from English and Spanish options.
- Wander the skywalk, peek into the control room, sit in the audience stands, and visit the locker rooms where Kaka rubbed shoulders with Pepé.
- Celebrate Real Madrid’s legacy with a collection of Ballon d'Ors, and interactive match exhibits. Don’t miss the signed merch at the official store!
- Rally your Real Madrid squad for a private tour upgrade. Enjoy a personalized tour and the full attention of a guide who speaks your language.
Inclusions
- Guided tour with entry to the Santiago Bernabeu stadium
- Expert bilingual, English, or Spanish-speaking guide (as per option selected)
- Private groups (as per option selected)
- Access to Real Madrid C.F Museum
- Access to the trophy room and official store (as per option selected)
- Radio guidance system
- Tip: At the official store, you can get photographs of yourself with your favorite football legend. Thanks to green screens and AI tech!
- Your guide dogs are welcome at the venue.
- This experience is not accessible by wheelchair and pram/strollers or for people with reduced mobility.
- Real Madrid reserves the right to cancel or modify the tour partially or totally due to the holding of events at the stadium, matches, renovation works, or circumstances beyond its control.
- On match days, the tour is open until 5 hours before kick-off.
- On account of the construction work at the Santiago Bernabeu stadium, the tour route will be temporarily disrupted. The following areas have been closed to the general public: the presidential box, the first team changing room and the visiting team changing room, the players' tunnel, the benches, and the press room.
- These tickets can't be cancelled or rescheduled.
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Eugene
Oct 2024Verified booking
The historical aspects & trophies of their win.
Peter
Aug 2024Verified booking
Everything went well and I enjoyed it immensely
Gladys
Dec 2024Verified booking
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Uncover the best of Prado Museum with an expert guide.
- Stroll through the museum, which is home to over 20,000 works of art – paintings, drawings, sculptures, and more.
- Conveniently navigate through the collection in your chosen tour language.
- Look out for classics like Las Meninas by Diego Velazquez.
- Upgrade to a bilingual tour and let nothing get lost in translation!
- Once your guided tour ends, you're free to stay back in the museum and explore at your own pace.
Uncover the best of Prado Museum with an expert guide.
- Stroll through the museum, which is home to over 20,000 works of art – paintings, drawings, sculptures, and more.
- Conveniently navigate through the collection in your chosen tour language.
- Look out for classics like Las Meninas by Diego Velazquez.
- Upgrade to a bilingual tour and let nothing get lost in translation!
- Once your guided tour ends, you're free to stay back in the museum and explore at your own pace.
Inclusions
- Guided tour of Prado Museum with entry
- English/ Italian/ French/ Spanish-speaking guide (as per option selected)
- English and Spanish-speaking bilingual guide (as per option selected)
- Tip: Ask your guide about the mysterious fires in the museum at the end of the 19th century.
- This experience is wheelchair and pram/stroller accessible.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Xiangzhou
Dec 2024Verified booking
The guide(men with a pink umbrella) was awesome. He was passionate and gave a super good explanation of some major paintings. It was impressive and enjoyable experience.
Viktor
Dec 2024Verified booking
Paola was extremely pleasant and knowledgeable. Her English was spot on. She shared a lot of additional details regarding the connection of Prado Museum with the city and it's history. The tour was not at all rushed we had enough time to see each masterpiece in details while listening to her and we also had a small bonus given we had time left.
Marie
Dec 2024Verified booking
Our guide Juan was great, right from the meeting point to be guided for the first visit in this splendid museum, beginning with 'El Bosco' -Hieronimus Bosch's world, and giving us wonderful details as well as all the great highlights through the different centuries. An awesome tour, and interesting and pleasant, thank you!
Georgina
Dec 2024Verified booking
Guide had perfect English and was very interesting. Small group, audio worked well. Quite a lot shorter than advertised however.
Erin
Dec 2024Verified booking
My guide made the museum experience really meaningful. now i wonder if i would enjoy all museums way more with a guide! she honed in on four concepts- mainly time periods- and helped us understand more about the artistic techniques we were seeing, as well as understanding the political and historical context that the art was created within. it was amazing. note: i can't share a photo because photos are strictly forbidden at the Prado.
timothy
Nov 2024Verified booking
I loved the guide's knowledge of the most important paintings and the history of the museum. We got to see the most important parts of the museum and was very time-efficient.
Manuel
Nov 2024Verified booking
Our tour guide, Macarena, was amazing and brought the paintings to life and gave a perspective I would have never imagined. The staff was very accommodating and the exhibits were breathtaking.
Daniel
Nov 2024Verified booking
The guide was remarkably, the best we have had for any art museum. The pace was excellent and the insight offered by the guide was breathtaking!
Robert
Nov 2024Verified booking
The ticketing experience was very easy and quick. Our tour guide was knowledgeable and interesting. We highly recommend it to get so much more out of a visit to the museum. Very worthwhile.
Lawrence
Nov 2024Verified booking
The designated meeting point was somewhat confusing and illogical, not in front of the museum but rather across the street. But the guide, Xavier/Javier, was friendly, funny, smart, patient and knowledgeable.
Kai
Nov 2024Verified booking
A Day at the Prado: A Tour with Helena This year, I had the pleasure of experiencing one of the best guided tours I’ve ever attended. Visiting the Prado Museum in Madrid is always a highlight, but having Helena as our guide took it to an entirely new level. Helena’s knowledge of the museum’s collection was impressive. She brought the works of Velázquez, Goya, and Bosch to life with stories that were both fascinating and engaging. Her ability to explain the nuances of each painting, from the political undertones of Las Meninas to the surreal details of The Garden of Earthly Delights, kept everyone hooked. But what set her apart was her entertaining style. Helena didn’t just recite facts; she made the history feel alive. Her humor and passion for the art were infectious, and she encouraged questions and discussions, making the experience interactive and fun. It wasn’t just a tour; it was a journey through history, culture, and art. If you’re planning to visit the Prado, I can’t recommend Helena enough. She turned what could have been an ordinary museum visit into the best cultural experience I’ve had this year.
Potenza
Nov 2024Verified booking
Unique experience, thanks also to Stefania, our guide, who enthusiastically made us excited in front of fantastic works, I highly recommend this trip....
View original review in Italian
Jeffrey
Nov 2024Verified booking
Alex was awesome. I learned a ton about Spain's history through the art and also enjoyed the museum's legendary artwork, which Alex made more accessible. Fantastic tour!
Sharon
Nov 2024Verified booking
Our guide Helena was well spoken and provide historical facts for the artwork we were directed to. By providing the tour in an historical continuum it made traversing the museum easier as well.
Luis
Nov 2024Verified booking
The experience was very pleasant, the rooms are well distributed, the works are well illuminated and there are plenty of benches to rest.
View original review in Spanish
Catherine
Nov 2024Verified booking
Lisa, the Guide, was very passionate about the Prado and art works and provided us with an excellent overall experience, in English.
Bruce
Oct 2024Verified booking
We had an excellent guide, Marta. She was very knowledgeable and helpful. My only issue is not a reflection on her but the way it is scheduled. It should have been 2 hours instead of 90 minutes since so much time is lost to the logistics of getting through security, cloak room storage and then moving through the crowded museum. Overall a very enjoyable experience.
Dr
Oct 2024Verified booking
Nice guide . She was very patient BUT It was a bit confusing where they would start. It was indicated 12:50 at Goya manoument but at 13:10 somebody showed up after I called Another big issue : we booked at 11:00 and the night before they let us know they moved us to 13:00 which messed up our plans. And I booked a city tour with the same company and they cancelled it less than one hour before starting!
Jonathan
Oct 2024Verified booking
Easy check-in. Belen was great. She set-up the narrative from a historical perspective well and explained the transition of stylistic art form over the centuries for a novice to understand. The length of tour eas perfect as an introduction. If I ever returned I would request Belen for a longer tour of available.
JOUVE
Oct 2024Verified booking
We loved our guided tour of the Prado Museum with guide Aurora, who was very dynamic and interesting, with a great sense of humor to boot! The tour was suitable for the whole family, with clear, concise explanations that enabled us to make the most of this 2-hour visit to the Prado's finest paintings.
View original review in French
Lynda
Oct 2024Verified booking
Great to have Marta's knowledge and enthusiasm about the art explained. However the tour was for 90 mins, but in reality there was only an hour of actual tour. The rest was set up, getting through security etc. So it felt too short unfortunately.
Dorothy
Oct 2024Verified booking
Our guide spent a long time talking about each carefully chosen painting that illustrated the charactistics of the time and movement involved. She really educated us about the art. And she had obvious love and enthusiasm for it.
Frank
Oct 2024Verified booking
Our guide was terrific. She knew her stuff. I would gladly pay to have her guide us through the n museum in a much deeper way for 3+ hours.
Katsiaryna
Oct 2024Verified booking
Our guide Maria gave us so much interesting facts about the works we saw on the museum. We managed to remember a lot. Maria pointed out so great the most important information for the first time visitor. The atmosphere was super friendly and open minded.
Julie
Oct 2024Verified booking
Our tour guide was not only lovely but passionate about the Artists and their work on display at the paradox Museum. We thoroughly enjoyed our tour.
Combo (Save 9%): Madrid Hop-On Hop-Off Bus Tour + Santiago Bernabeu Stadium Tour
from €63
€57.19
9% off
Explore the best of Madrid without breaking the bank!
- Save more, explore more with this combo: Madrid hop-on hop-off passes plus timed entry tickets to Santiago Bernabeu Stadium.
- With buses running every 7-15 minutes between 37 stops, commuting is a breeze. Get down at must-see spots like Puerta de Alcalá and Temple of Debod.
- Hop on and off unlimited times with 1 or 2-day passes, complete with an onboard multilingual audio guide, discount booklets, and tour maps.
- Stop by the Bernabeu Stadium to see how renovations have transformed Real Madrid's home ground into the world's most premium stadium.
- From glistening trophies and worn studs to locker rooms and merch store, discover all things Real Madrid with these stadium entry tickets.
Explore the best of Madrid without breaking the bank!
- Save more, explore more with this combo: Madrid hop-on hop-off passes plus timed entry tickets to Santiago Bernabeu Stadium.
- With buses running every 7-15 minutes between 37 stops, commuting is a breeze. Get down at must-see spots like Puerta de Alcalá and Temple of Debod.
- Hop on and off unlimited times with 1 or 2-day passes, complete with an onboard multilingual audio guide, discount booklets, and tour maps.
- Stop by the Bernabeu Stadium to see how renovations have transformed Real Madrid's home ground into the world's most premium stadium.
- From glistening trophies and worn studs to locker rooms and merch store, discover all things Real Madrid with these stadium entry tickets.
Inclusions
Madrid Hop-On Hop-Off
- 1/2-day unlimited HOHO pass (as per option selected)
- Audioguide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic, and Japanese
- Free Wi-Fi
- Discount booklets for shops and restaurants
- Hop-on hop-off tour map
Santiago Bernabeu Stadium
- Timed entry to the Santiago Bernabeu Stadium
- Timed entry into the Real Madrid C.F Museum
- Access to the trophy room
- Access to the official store
Exclusions
Madrid Hop-On Hop-Off
- Entrance Fees for attractions
Santiago Bernabeu Stadium
- Live guide
Blue Route: Historical Madrid
- First bus: 10am from Museo del Prado
- Last bus: 6pm
- Frequency: 7-15 minutes
- Popular stops: Royal Palace, Almudena Cathedral, Prado Museum
- Click here for a detailed Blue Route map and its boarding points.
Green Route: Modern Madrid
- First bus: 10am from Plaza de Neptuno
- Last bus: 6pm
- Frequency: 7-15 minutes
- Popular stops: Santiago Bernabeu Stadium, Plaza de Castilla, Plaza de Cibeles
- Click here for a detailed Green Route map and its boarding points.
Madrid Hop-On Hop-Off
- Tip: Adjacent to Plaza de Cibeles, explore Retiro Park for a serene stroll, boat rides on the lake, or roam around the beautiful gardens.
- Facilities: Wheelchair accessibility, Free Wi-Fi, Audio guide, Complimentary audio headsets.
- On the days when the tours are canceled, due to traffic interruptions, passengers will be informed through notices at bus stops.
- Family tickets are available only for the 1 Day bus tour ticket.
Santiago Bernabeu Stadium
- Tip: Stadium stroll alert! Find iconic sections with captivating views—perfect for striking memorable photos.
- Your guide dogs are welcome at the venue.
- This experience is not accessible by wheelchair and pram/strollers or for people with reduced mobility.
- Real Madrid reserves the right to cancel or modify the tour partially or totally due to the holding of events at the stadium, matches, renovation works, or circumstances beyond its control.
- On match days, the tour is open until 5 hours before kick-off.
- On account of the construction work at the Santiago Bernabeu stadium, the tour route will be temporarily disrupted. The following areas have been closed to the general public: the presidential box, the first team changing room and the visiting team changing room, the players' tunnel, the benches, and the press room.
- These tickets can't be cancelled or rescheduled.
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Plamen
Dec 2024Verified booking
The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.
This review is translated. Show original review.
Janice
Dec 2024Verified booking
The stadium staff were a great help to my husband as he is waiting for surgery and on a walking stick. The trophy room was spectacular.
Zeniah
Dec 2024Verified booking
There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.
Katherine
Nov 2024Verified booking
We loved this site, favorite "museum" experience of our trip. Seeing the trophies, walking among full-sized waving images of the players, and getting photos in the stadium (top seats, not on the field) was fun for the soccer fans. The movie about the history of Santiago Bernabeu himself and the building of the stadium was interesting for the history folks (it was only in Spanish, but the old photographs and video helped tell the story). It was a lot of walking but okay for us. The store at the end was HUGE and had everything a fan could possibly want. It was a pricey day but a trip highlight. Highly recommend.
Krzysztof
Nov 2024Verified booking
On the ticket I have had info that entrance is on gate 28. This gate was closed. Entrance was on the other side. Apart of that there was no access to changing rooms or to the pitch. Museum was OK.
adrienne
Nov 2024Verified booking
The stadium was awesome! I spent nearly 3 hours there learning about the football club's history and philanthropy. I recommend this tour to any sports fan!
Marites
Nov 2024Verified booking
Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration
Oscar
Nov 2024Verified booking
Incredible what the Santiago Bernabeu stadium can do, it is not only a soccer field, but also a masterpiece of engineering! Fantastic experience
View original review in Spanish
HECTOR
Nov 2024Verified booking
All the history, all the greatness of the club, I could not imagine such a great amount. The stadium, the stands, the field, everything, the scenery, etc., was wonderful. It was an unforgettable visit.
View original review in Spanish
Mircea
Nov 2024Verified booking
Atletic experience had more fun, the tour included many areas of the stadium, and the museum has many activities open for kids and for supporters. Real madrid was crowded, but their palmares is incomparable with all footbal clubs.
Sjoerd
Nov 2024Verified booking
It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.
Martin
Nov 2024Verified booking
Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.
View original review in Dutch
Nathan
Nov 2024Verified booking
Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.
DANIEL
Nov 2024Verified booking
It was very easy to access and the agenda made the tour easier. It is impressive to learn about the history of the team.
View original review in Spanish
Cristina
Nov 2024Verified booking
I I was expecting a guide telling me things! The guys working there not only wanted you to not stop and follow the tour! Very poorly Organized
View original review in Spanish
Nahor
Nov 2024Verified booking
Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.
View original review in Portuguese
Fiona
Nov 2024Verified booking
Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.
Oct 2024Verified booking
Not much, unfortunately. We were disappointed by this visit. We've had the opportunity to visit many of Europe's great stadiums, and we were expecting to visit a stadium worthy of the club...apart from the relatively high price... no tour guide, visit of the exterior limited to the stands, no access to the pitch, no access to the commentators' areas or to the players' changing rooms.... very, very unfortunate for Real fans.
View original review in French
Mrs
Oct 2024Verified booking
The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.
Jose
Oct 2024Verified booking
The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.
View original review in Spanish
Galdino
Oct 2024Verified booking
Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.
View original review in Spanish
TANONGSAK
Oct 2024Verified booking
It's grand and magnificent. It's easy to get to the stadium. It's a pity that I didn't get to take pictures near the stadium. It looks like they're preparing for some kind of event.
Ann
Oct 2024Verified booking
Great way to get our bearing, we stayed on for full loop decided which stop suited us then got on and off accordingly Very helpful and pleasant. Such good value
Flavio
Oct 2024Verified booking
The Santiago Bernabeu stadium is fantastic, delving into the history of Real Madrid and its concept is something out of the ordinary, it's much more than soccer.
View original review in Portuguese
Wang
Oct 2024Verified booking
Personnel provided excellent service but when they will be named bus stops in English also, will be better. Additionally, I would like to recommend make some tour bus stops more visible from the distance, espesially on the Green Line.
Combo (Save 19%): Madrid Hop-On Hop-Off Bus Tour + Royal Palace of Madrid Skip-the-Line Tickets
from €46.90
€38.10
19% off
First-time in Madrid? Grab the ultimate sightseeing tour and priority entry to a royal palace.
- See the best of Madrid without breaking the bank! Combine a hop-on hop-off tour with a skip-the-line entry to the Royal Palace.
- Hop on and off at the city's top attractions using this flexible bus pass that gives you unlimited access to 4 routes for 24 or 48 hours.
- With a multilingual commentary onboard you can uncover fun facts about Bernabeu Stadium, Castillo Square, and more.
- Bypass queues at Europe’s largest functional palace and soak in the stunning Baroque architecture of the Royal Palace of Madrid.
- Walk down the Grand Staircase, browse rare books at the Royal Library, and gaze at remarkable artwork by maestros like Bosch.
First-time in Madrid? Grab the ultimate sightseeing tour and priority entry to a royal palace.
- See the best of Madrid without breaking the bank! Combine a hop-on hop-off tour with a skip-the-line entry to the Royal Palace.
- Hop on and off at the city's top attractions using this flexible bus pass that gives you unlimited access to 4 routes for 24 or 48 hours.
- With a multilingual commentary onboard you can uncover fun facts about Bernabeu Stadium, Castillo Square, and more.
- Bypass queues at Europe’s largest functional palace and soak in the stunning Baroque architecture of the Royal Palace of Madrid.
- Walk down the Grand Staircase, browse rare books at the Royal Library, and gaze at remarkable artwork by maestros like Bosch.
Inclusions
Madrid Hop-On Hop-Off Tour
- 24/48-hour unlimited hop-on hop-off tour
- Access to 4 routes: Historic Madrid, Historic Madrid Extended, Modern Madrid, Modern Madrid Extended
- 2-hour guided walking tours in English and Spanish
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese
- Children's special channels in English and Spanish
- Free Wi-Fi onboard
- Mobile app with a detailed map and live bus tracking
Royal Palace of Madrid
- Skip-the-line entry to Royal Palace of Madrid
Exclusions
- Access to Royal Kitchen
- Access to Royal Collections
Please click here for detailed route maps and boarding points.
You can join a tour at any stop and hop on and off for the duration of your ticket.
Historic Madrid
- First bus: 9am from Prado Museum
- Last bus: 10pm from Prado Museum
- Frequency: every 10-15 mins
- Popular stops: Templo of Debod, Saint Vincent Gate, Gran Via
Historic Madrid Extended
- First bus: 10:05am from Prado Museum (10:10am in Winter)
- Last bus: 6:05pm from Prado Museum (2:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Prado Museum, Alcalá Gate, Segovia Bridge
Modern Madrid
- First bus: 9am from Neptune Square
- Last bus: 10pm from Neptune Square
- Frequency: every 10-15 mins
- Popular stops: Cibeles Square, National Museum of Natural Sciences, National Archaeological Museum
Modern Madrid Extended
- First bus: 12:15am from Neptune Square (12:30pm in Winter)
- Last bus: 4:05pm from Neptune Square (4:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Santiago Bernabéu Stadium, Spanish National Research Council, Lázaro Galdiano Museum
Walking tours
- Departs at 11am from city center
- Duration: 2 hours
Madrid Hop-On Hop-Off Tour
- Tip: If you wish to visit the Royal Palace during your hoho tour, then drop off at the Gran Vía 32 stop.
- Keep in mind large suitcases or packages are not allowed on this experience. Pack wisely!
- The buses are wheelchair accessible. However, only 1 wheelchair is allowed per bus.
- Ramps are available for easy access.
- On the days when the tours are canceled, due to traffic interruptions, passengers will be informed through notices at bus stops.
- Small animals in kennels or carriers are welcome onboard.
Royal Palace of Madrid
- Tip: Don't forget to visit the Royal Pharmacy, a unique part of the palace with an extensive collection of antique pharmaceutical jars and equipment.
- Keep your camera tucked away – photography and videography are strictly not allowed. Mobile phones must remain in silent mode.
- Keep in mind food & beverages are not allowed in the venue. Pack wisely!
- This experience is wheelchair and pram/stroller accessible.
- The voucher is only valid for the day you have chosen for your visit.
- Please keep in mind that your visits to certain sections of the palace may be timed.
- The palace may be closed on special occasions for the celebration of official acts.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.3
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What our guests say
ZBIDI
Dec 2024Verified booking
The architecture of the palace is magnificent, it's the best palace I've seen. i'm not much of a museum lover, but the prado attracted me too much. I won't hesitate to visit again if I get the chance. to be recommended
View original review in French
ILIANNA
Dec 2024Verified booking
A little difficult to find the entrance, but the overall tour was nice. We didn't have a guide so we explored the palace on our own, which was pretty okay, i think you will only need an audio guide if you wanna learn more.
Plamen
Dec 2024Verified booking
The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.
This review is translated. Show original review.
Israel
Dec 2024Verified booking
It helped me a lot to have the tickets, in the afternoon. We arrived several hours late but they gave us the option to enter with the tickets we had and avoid a line of more than 150 people.
View original review in Spanish
Zeniah
Dec 2024Verified booking
There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.
Jacky
Nov 2024Verified booking
The experience was nice and smooth and the attar ton was awesome with lots to see. Wonderful choice of attraction in Madrid.
Stefan
Nov 2024Verified booking
Great experience, uncomplicated admission We were taken to the upper floor in the royal elevator. Great access for people with physical disabilities.
View original review in German
VITALIANO
Nov 2024Verified booking
We visited the Royal Palace on 31/10. I highly recommend taking the queue-cutting tickets, which saved us a huge queue. We took an audio guide which really helped us understand the tour. A very pleasant visit.
View original review in French
Marites
Nov 2024Verified booking
We came line was long but i went all the way to the front and ask for the skip of the line and they took me in.. so didn't sweat at all but i got the first opening times 10 am so it wasnt too crowded yet totally worth it to go in
Marites
Nov 2024Verified booking
Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration
WAN
Nov 2024Verified booking
Easy purchase experience Love the place The only drawback is it didnt specify the actual entrance point. We went to the group tour entrance while we should be at the individual tour entrance
Custodia
Nov 2024Verified booking
The visit was a bit useless because after getting tickets for three people 40 € to avoid queuing for more than 1 hour there were no guides or anyone to give you an explanation and as we are not from Madrid we could only read the signs of each room. In short we will not return
View original review in Spanish
Sjoerd
Nov 2024Verified booking
It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.
Martin
Nov 2024Verified booking
Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.
View original review in Dutch
Nathan
Nov 2024Verified booking
Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.
Nahor
Nov 2024Verified booking
Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.
View original review in Portuguese
Ferent
Nov 2024Verified booking
I was lucky that I bought tickets online, otherwise it was a 1 kilometer queue. Perhaps it would have been good to specify somewhere that those with online tickets can enter past the enormous queue to buy tickets, where exactly. The royal palace is gorgeous! I found the tour quite short, especially as it is compared to Versailles. But the experience is worth it. I think that here, on this site, I found the cheapest tickets.
Fiona
Nov 2024Verified booking
Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.
Franco
Oct 2024Verified booking
The queue-jumping worked pefectly. Inside, many rooms were very crowded, and having left one room by entering the next, it was not possible to go back-I was reprimanded for attempting it.
View original review in Italian
Mrs
Oct 2024Verified booking
The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.
Jose
Oct 2024Verified booking
The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.
View original review in Spanish
Thomas
Oct 2024Verified booking
The problem is that there is no one to check the ticket time so people who are after you pass you by. Otherwise everything is fine.
View original review in Italian
Galdino
Oct 2024Verified booking
Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.
View original review in Spanish
Vakadinova
Oct 2024Verified booking
The organization of the entrance in the palace is excelent. We didn't have to wait in the queu at all. Maybe would be better to inidicate the entrance for different kind of visitors more detailed.
Jolanda
Oct 2024Verified booking
Great experience to do, great price too. Only the skip the line is not clear. You have an entrance with and without a ticket. And then it is not clear where you have to stand with your ticket. Finally found the right and indeed much shorter line and could then enter within 15 minutes...skip the line of buying a ticket is a fair term.
View original review in Dutch
Itinerary
TOTAL DURATION12 hours
MODE OF TRANSFERA/C Bus
START POINT
Madrid
Kick off your day with some fun! Meet your guide at a central spot, hop on a comfy bus, and get set for a day full of history and excitement!
80.7 km
64 minutes
1
Toledo
4 attractions
First up is Toledo, a city that’s like a living museum! Wander through its ancient streets and take in the stunning views and historic sites.
Things to do
1. Toledo Cathedral
Tickets included (based on selection)
A Gothic mystery waiting to be unraveled, topped by a towering bell tower. Its intricate details transport you to a world of wonder.
2. Monastery of San Juan de los Reyes
Tickets not included
This monastery's grand arches, intricate ceilings, and prisoner chains are pieces that come together to tell a story of history, faith, and freedom.
3. St. Tomé Church
Tickets not included
St. Tomé Church dazzles with its Mudéjar tower and El Greco’s **The Burial of the Count of Orgaz**, set against a backdrop of richly decorated altars and historic charm.
4. Synagogue of Santa María la Blanca
Tickets not included
Step into an enchanted forest made of stone! The white octagonal columns create a magical atmosphere, and the delicate carvings are like whispers of ancient stories.
161 km
1 hour 50 minutes
2
Segovia
3 attractions
Next, step into Segovia's fairy-tale land! This city is a Roman engineering masterpiece sprinkled with medieval magic.
Things to do
1. Roman Aqueduct
Free Admission
Imagine a giant, stone serpent slithering across Segovia, its scales made of arches! That's the Roman Aqueduct, a marvel that's defied time.
2. Alcázar of Segovia
Tickets included (based on selection)
Ever wanted to live in a fairy tale? This castle is your ticket! With its golden halls and medieval towers, you'll feel like royalty.
3. Azoguejo Square
This bustling square is where Segovia's ancient and modern worlds meet. The Roman Aqueduct is the star, but the lively cafes and charming streets steal the show!
70 km
1 hour 37 minutes
3
END POINT
Madrid
Unveil Toledo’s charm and Segovia’s grandeur, the tale of two cities in one epic day.
- Enjoy a full-day tour of Toledo and Segovia, 2 Spanish cities steeped in cultural variety.
- Jump aboard spacious air-conditioned coaches to and from Madrid. Upgrade to enter Toledo Cathedral and Segovia's Alcázar.
- An expert English and Spanish-speaking tour guide will keep you updated on all the sights you visit along the way.
- Venture through the ins and outs of Toledo, admiring its highlights, like the Mirador del Valle viewpoint, San Martin Bridge, and charming Old Town.
- At Segovia, enjoy the palatial furnishings of the Alcázar, roam through Azoguejo Square, and admire the lengthy aqueducts of the city.
Unveil Toledo’s charm and Segovia’s grandeur, the tale of two cities in one epic day.
- Enjoy a full-day tour of Toledo and Segovia, 2 Spanish cities steeped in cultural variety.
- Jump aboard spacious air-conditioned coaches to and from Madrid. Upgrade to enter Toledo Cathedral and Segovia's Alcázar.
- An expert English and Spanish-speaking tour guide will keep you updated on all the sights you visit along the way.
- Venture through the ins and outs of Toledo, admiring its highlights, like the Mirador del Valle viewpoint, San Martin Bridge, and charming Old Town.
- At Segovia, enjoy the palatial furnishings of the Alcázar, roam through Azoguejo Square, and admire the lengthy aqueducts of the city.
Inclusions
- Full-day tour around Toledo and Segovia
- Expert English and/or Spanish-speaking guide
- Round-trip AC coach transfers from Madrid
- Entry to Toledo Cathedral (optional)
- Entry to Alcázar of Segovia (optional)
- Starting point: Plaza Las Ventas
- Toledo
Walk the narrow historic streets and pass by gems like the Monastery of San Juan de los Reyes. Upgrade to add on tickets to the majestic Toledo Cathedral.
- Segovia
The enchanting city of Segovia welcomes you with its ingenious Roman Aqueduct. Upgrade to add on tickets to the iconic Alcázar.
- End point: Plaza Las Ventas
- Tip: The meadowy San Marcos viewpoint in Segovia is best for a postcard-worthy vantage of the city, its medieval walls, and imposing buildings.
- Photography and filming are strictly not allowed inside the exhibitions of any monuments.
- The tour is wheelchair accessible, however, the streets of Toledo are narrow and paved. People with mobility impairments may have difficulties accessing some parts of the city.
- Please note that the itinerary is subject to change.
- These tickets can't be cancelled or rescheduled.
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Helen
Dec 2024Verified booking
Tour guide Amanda was brilliant and made the trip very interesting. She has probably delivered the tour dozens of times but it didn't come across like this at all. Both cities memorable and worth a visit. Excellent all round
Tatyana
Nov 2024Verified booking
The trip was organised well. The bus was very comfortable. The guide spoke very good English and provided very good information. It might be good to have more time in Toledo.
Nikola
Nov 2024Verified booking
Everything was very well organized, in time, nice bus, beautiful cities, very educated and interesting guide with lot of usefull information. Me and my family enjoyed the trip in every moment, it was pleasent day and unforgetable experience.
Zahra
Nov 2024Verified booking
The trio did not disappoint. We were shown the highlights and given a detailed commentary on both Sergovia and Toledo. I was blown away by the stunning scenery in both locations. Well worth the journey.
Servio
Oct 2024Verified booking
The attention and compliance with schedules is important. Very attentive to the group and that it was always full. I only suggested to dedicate some time to do some local shopping and that lunch should be in Toledo. Arriving in Segovia at lunchtime makes it very difficult to find an available restaurant and you lose time and still have a good experience.
View original review in Spanish
Karyn
Oct 2024Verified booking
Ticketing was easy and the excursions were educational and informative. Lydia did a great job. Segovia was quiet and historic as I remember Spain. Toledo seemed overrun by tourists and made me a bit sad. I would add more info about bathroom availability or timing.
Claire
Jan 2024Verified booking
Easy to book, clear directions to pick up, comfortable bus and a great tour guide. There was plenty of guided time as well as free time to explore the two cities.
yesim
Dec 2024Verified booking
Our tour guy was excellent and the places were fantastic
Nancy
Oct 2024Verified booking
The bus was clean and nice, had usb plugins and the driver turned up the hear when we asked him to.
Peter
Sep 2024Verified booking
The tour was very well organized and informative. A great way to see and enjoy two cities in one day.
Sindhu
Jun 2024Verified booking
It was a good tour. Our guide Lydia patiently explained history and culture of both cities. Worth for the money.
Mariana
Jan 2024Verified booking
La experiencia del tour fue fabulosa! Los guías tienen muy rico conocimiento sobre los lugares.
Yulieth
Dec 2024Verified booking
Eulalia
Dec 2024Verified booking
Nov 2024Verified booking
Jianhua
Nov 2024Verified booking
Patricia
Nov 2024Verified booking
CAMILA
Nov 2024Verified booking
Mónica
Oct 2024Verified booking
Mohua
Aug 2024Verified booking
Headout Guest
Aug 2024Verified booking
Headout Guest
Aug 2024Verified booking
Headout Guest
Aug 2024Verified booking
Headout Guest
Aug 2024Verified booking
Headout Guest
Aug 2024Verified booking
Combo (Save 11%): Madrid Hop-On Hop-Off Bus Tour + Prado Museum Tickets
from €48
€42.94
11% off
Save big on a Madrid hop-on, hop-off tour and Prado Museum entry with this combo ticket!
- Take a deep dive into the city of Madrid on a hop-on hop-off bus for 24/48 hours and flexible entry to the inimitable Prado Museum.
- Travel around at your own pace, and enjoy the availability of multiple stops and 4 different routes, a multilingual audio guide, Wi-Fi, and a tour map.
- Access stops like the eclectic Almudena Cathedral, Santiago Bernabeu Stadium, and the Royal Palace.
- Enjoy expedited entry to the Prado Museum, home to Spain's largest art collection. Upgrade for an audio guide.
- See over 20,000 pieces including masterworks like The Flight into Egypt by El Greco, Table of the Seven Deadly Sins by Bosch, and more.
Save big on a Madrid hop-on, hop-off tour and Prado Museum entry with this combo ticket!
- Take a deep dive into the city of Madrid on a hop-on hop-off bus for 24/48 hours and flexible entry to the inimitable Prado Museum.
- Travel around at your own pace, and enjoy the availability of multiple stops and 4 different routes, a multilingual audio guide, Wi-Fi, and a tour map.
- Access stops like the eclectic Almudena Cathedral, Santiago Bernabeu Stadium, and the Royal Palace.
- Enjoy expedited entry to the Prado Museum, home to Spain's largest art collection. Upgrade for an audio guide.
- See over 20,000 pieces including masterworks like The Flight into Egypt by El Greco, Table of the Seven Deadly Sins by Bosch, and more.
Inclusions
Madrid Hop-On Hop-Off Bus Tour
- 24/48-hour unlimited hop-on hop-off tour
- Access to 4 routes: Historic Madrid, Historic Madrid Extended, Modern Madrid, Modern Madrid Extended
- 2-hour guided walking tours in English and Spanish
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese
- Children's special channels in English and Spanish
- Free Wi-Fi onboard
- Mobile app with a detailed map and live bus tracking
Prado Museum
- Flexible entry to Prado Museum
- Access to the permanent collections
- Digital audio guide in English and Spanish (optional)
- Extended validity to enter any time & date within operating hours
Please click here for detailed route maps and boarding points.
You can join a tour at any stop and hop on and off for the duration of your ticket.
Historic Madrid
- First bus: 9am from Prado Museum
- Last bus: 10pm from Prado Museum
- Frequency: every 10-15 mins
- Popular stops: Templo of Debod, Saint Vincent Gate, Gran Via
Historic Madrid Extended
- First bus: 10:05am from Prado Museum (10:10am in Winter)
- Last bus: 6:05pm from Prado Museum (2:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Prado Museum, Alcalá Gate, Segovia Bridge
Modern Madrid
- First bus: 9am from Neptune Square
- Last bus: 10pm from Neptune Square
- Frequency: every 10-15 mins
- Popular stops: Cibeles Square, National Museum of Natural Sciences, National Archaeological Museum
Modern Madrid Extended
- First bus: 12:15am from Neptune Square (12:30pm in Winter)
- Last bus: 4:05pm from Neptune Square (4:30pm in Winter)
- Frequency: 2 departures a day
- Popular stops: Santiago Bernabéu Stadium, Spanish National Research Council, Lázaro Galdiano Museum
Walking tours
- Departs at 11am from city center
- Duration: 2 hours
- This experience is wheelchair and pram/stroller accessible.
Madrid Hop-On Hop-Off Tour
- Tip: Hop off at Retiro Park, a peaceful sanctuary in the city center. Walk around the garden, or rent a rowboat on the lake.
- Keep in mind large suitcases or packages are not allowed on this experience. Pack wisely!
- The buses are wheelchair accessible. However, only 1 wheelchair is allowed per bus.
- Ramps are available for easy access.
- On the days when the tours are canceled, due to traffic interruptions, passengers will be informed through notices at bus stops.
- Small animals in kennels or carriers are welcome onboard.
Prado Museum
- Tip: The Museum building itself is architecturally significant. Take a moment to appreciate its design and features, such as the stunning stained-glass dome.
- Keep in mind food & beverages are not allowed on this experience. Pack wisely!
- Keep your camera tucked away – photography and videography is strictly not allowed at the venue.
- This venue is wheelchair and pram/stroller accessible and has baggage storage facilities.
- Please note that access to the museum is only possible up to 30 mins before closing time.
- Some sections of the museum are sometimes subject to last-minute closures at the authorities' discretion.
- Click here for instructions on how to access the digital audio guide.
- Admission is free from Mon to Sat: 6pm to 8pm, and Sun & holidays: 5pm to 7pm.
- Your ticket allows you to skip the ticketing lines and not the security lines.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.7
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What our guests say
ILIANNA
Dec 2024Verified booking
Easy access, we didn't have a guide and we didn't wanna get an audio guide, but it was all easy to understand. We had access in all rooms. Would recommend
OSTOJA
Dec 2024Verified booking
There was no waiting time to pick up the voucher. On the other hand, I couldn't access the audioguide which was on the Headout app.
View original review in French
Joy
Dec 2024Verified booking
The museum was overcrowded and large tour groups dominated. They stood in large groups in front of paintings for extended periods with no regard to anyone else trying to view the paintings.
Plamen
Dec 2024Verified booking
The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.
This review is translated. Show original review.
Manuela
Dec 2024Verified booking
The purchase process was very good. I just didn't realize that it was a digital audio guide. I overlooked it and then had too many difficulties with downloading and pairing the earphones on site.
View original review in German
Heinrich
Dec 2024Verified booking
The fact that we were able to enter without any problems and the selection of pictures. A small suggestion for improvement: indicate the exhibition room with the audio guide number. Otherwise perfect
View original review in German
Agustin
Dec 2024Verified booking
Very clear self-guides, with the exact duration. I also liked that they had an option for children, I listened to an audio guide and I also thought it was very good.
View original review in Spanish
Fabio
Dec 2024Verified booking
The beauty and quantity of the works are the strong point, although the ideal way to fully enjoy them is to spread out the visit over several days.
View original review in Spanish
SHOICHIRO
Dec 2024Verified booking
Finding an entry gate among many is also a fun to know how big Prado is and how beautiful a botanic. Garden is . Yes it is too great indeed inside to see all out with only a day but a couple of days . Compared with artists' age of life against the size of campus they painted , we can easily image they could not sleep enough for completing their paints , genius enough . So you can smell their real history as if you had been living contemporary. Do not miss such a chance .
Andrew
Dec 2024Verified booking
Easy access. Buying the ticket online was simple. Getting in the museum was easy - no lines and entry was well-marked with signs etc. The Prado is one of the world's great museums, and it was fantastic to be there again!
Zeniah
Dec 2024Verified booking
There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.
Hilmar
Dec 2024Verified booking
The works from the permanent exhibition were my goal. I only had about two hours to work with so I prepared and aimed for the highlights. It was awesome. I hadn't studied the floor plan at all, but as I am trained in architecture the building was rather easy to navigate. I would strongly recommend that people prepare themselves and plan an itinerary through the collection. There was some confusion on my behalf about the digital audio guide included so I rented the official audio guide from the museum. It was a great little guide, which I enjoyed both in Spanish and English.
Shamim
Nov 2024Verified booking
I paid again to get the audio guide and lost out because it was supposed to be included. I called the information guide but it was automation so it was not helpful. I think next time I'll book the basic and get the extras where I'm going
Noemi
Nov 2024Verified booking
Both the Palace and Prado were amazing places to see. Ticketing: really great experience in Prado, entering fast and easy. Palace ticketing was a bit longer, but overall very happy with purchase.
Jaime
Nov 2024Verified booking
The exhibit. It was easy for me and my wife to see the masterpieces that we liked. All people working ther new where the painters exhibits were. They were very knowledgeble and friendly.
Patricia
Nov 2024Verified booking
The visit was great, the works and the organization very good. All the staff was very friendly and prepared to guide us. But in the store the person charged two bags instead of one and I only noticed it when I arrived at the hotel. I felt cheated, disappointing.
View original review in Spanish
Paulo
Nov 2024Verified booking
I think I'm a layman who appreciates art very much. We've visited some excellent museums in Europe and, humbly, I found the Prado as exceptional as my pleasant and enjoyable trip to Madrid. I thank humanity for the existence / excellence of the Prado.
View original review in Portuguese
Marcelo
Nov 2024Verified booking
My experience was excellent. The exhibition, the number of people, the order of the visit. The price is totally in line with what is offered.
View original review in Spanish
Tuan
Nov 2024Verified booking
We were able to get a handheld device with a ear plugs where we were able to identify paintings with numbers. Had to purchase from the museum for 5 euros a piece Which helped a lot.
Georg
Nov 2024Verified booking
It gave me a lot of confidence to be so well controlled. In the store there was a wide and beautiful selection of souvenirs. And, of course, the visit to the museum was the highlight for me - wonderful and incomparable treasures!
View original review in Spanish
Christine
Nov 2024Verified booking
Pre-booking meant we could plan our days, no long queue to get in and very easy to have our e-tickets in the app. Especially, great as the queue for buying at the Royal Palace was huge. Prado Museum flexible tickets were very convenient for day and time to visit. Very happy.
Marta
Nov 2024Verified booking
Everything went well! Much faster entry. I don't think the audio helped much because it wasn't up to date and it was difficult to find the pictures that were highlighted. But I'd definitely buy here again
View original review in Portuguese
Marites
Nov 2024Verified booking
Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration
BÁRBARA
Nov 2024Verified booking
It was an expedited entry with almost no line. Our visit was very pleasant. Unfortunately, we were not allowed to take pictures in any of the rooms inside the museum so we have no photo memories of our visit.
View original review in Spanish
Aline
Nov 2024Verified booking
First of all the friendliness and professionalism of the staff from the entrance to the rooms without forgetting the cafeteria staff. Then the Palace is really a beauty.... Every room, every work of art is amazing. The Gallery must be seen. Best regards
View original review in Spanish
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